Phone Doctors repair Nokia phones free at Gloworld

Globacom has redefined customer service delivery in the telecommunications industry by providing a rare opportunity for all telephone subscribers, irrespective of their network of choice, to repair their smartphones free at the various Gloworld shops in the country.

The first phase of the scheme known as Phone Doctor, which was concluded in Lagos recently, saw the telecoms giant, in partnership with Nokia, bringing in handset technicians who carried out free repairs of customers’ smartphones.

The company also offered ten percent discount on all Nokia smartphones purchased, while it gave away Nokia and Glo freebies including  200 free mobile apps.

The Phone Doctors visited the Gloworld shop on Victoria Island, and then moved to other shops in Lekki,  Ikeja Mall, Apapa, Surulere and ended in Yaba Gloworld last weekend.

The Phone Doctor project will proceed to other Gloworld shops in the country on dates to be announced in the second phase of the project.

According to Globacom’s Head of Gloworld, Brenda Akhigbe, the Phone Doctor services were opened to all customers irrespective of the networks they subscribed to. She disclosed that bundled SIMs with free data plans were given out to consumers who buy devices during the exercise.